737 citizens bank atm withdrawal limit

Citizens Bank & Trust is committed to providing its customers with the utmost convenience and security when it comes to their financial transactions. With a rich history dating back to 1916, Citizens Bank & Trust has been a trusted FDIC member serving the needs of its local community. One of the key services they offer is ATM and debit cards, which are available free of charge with all Citizens Bank & Trust checking accounts.

Citizens Bank ATM Withdrawal and Purchase Limits

Daily ATM Withdrawal Limit of $500

To ensure responsible usage and protect customers’ funds, Citizens Bank & Trust has set a daily ATM withdrawal limit of $500. This means that account holders can withdraw up to $500 in cash from any ATM within a 24-hour period. This limit helps to prevent excessive withdrawals and potential fraudulent activities.

It’s important to note that while the daily limit is set at $500, individual ATMs may have their own transaction limits. In such cases, customers may need to make multiple transactions to reach their desired withdrawal amount, as long as it falls within the daily limit set by Citizens Bank & Trust.

Daily Debit Card Purchase Limit of $1,500

In addition to the ATM withdrawal limit, Citizens Bank & Trust also has a daily debit card purchase limit of $1,500. This limit applies to all purchases made using the bank’s debit card, whether it’s for online transactions or in-store purchases.

The daily limit of $1,500 provides customers with ample flexibility to make necessary purchases while still maintaining a level of security. If customers anticipate making a large purchase that exceeds the daily limit, they can contact Citizens Bank & Trust to request a temporary increase in their purchasing power.

Access to MoneyPass Surcharge-Free ATM Network

Thousands of MoneyPass ATMs Available Nationwide

Citizens Federal Savings and Loan Association, also known as Citizens Bank, is part of the MoneyPass ATM network. This network offers surcharge-free access to thousands of ATMs across the United States, providing account holders with convenient and cost-effective options for withdrawing cash.

With MoneyPass’s extensive coverage, Citizens Bank customers can enjoy easy ATM access whether they’re close to home or traveling across the country. This partnership ensures that customers can save money on ATM fees and have a reliable network of machines at their disposal.

Debit Card Services Offered by Citizens Bank

Instant Issue Visa Debit Cards with Same-Day Delivery

Citizens Bank of Las Cruces offers Visa debit cards with Instant Issue technology, allowing customers to receive their new debit cards on the same day they open an account or request a replacement. This convenient service eliminates the wait time typically associated with receiving a new card by mail.

With instant issue cards, customers can start using their debit cards immediately for purchases and ATM withdrawals. This feature is particularly beneficial for those who need quick access to their funds or have lost their previous card and require a replacement urgently.

High School Debit Cards Supporting Local Schools

As part of its commitment to the community, Citizens Bank of Las Cruces offers high school debit cards. These specially designed debit cards feature the logos and colors of local high schools, allowing customers to show their support for their favorite school with every transaction.

When customers use these high school debit cards, a portion of the transaction fees is donated to the respective schools, providing an additional source of funding for educational programs and initiatives. This program not only benefits the schools but also allows customers to express their school pride and contribute to their local education system.

Online and Mobile Banking for Easy Card Management

Citizens Bank offers online banking and mobile banking services that make it easy for customers to manage their debit cards. Through these platforms, account holders can access a range of card management features, such as setting travel notifications, adjusting spending limits, and receiving alerts for transactions.

With online banking and mobile banking, customers have complete control over their debit cards at their fingertips. They can easily track their spending, view transaction history, and even temporarily disable their card if it’s misplaced or stolen. These digital tools provide customers with convenience, security, and peace of mind when managing their finances.

Enhanced Debit Card Fraud Prevention Measures

New Protocols Effective November 1, 2023

To further enhance the security of its debit cards, Citizens Bank is implementing new fraud prevention protocols effective November 1, 2023. These protocols are designed to detect and prevent suspicious activity on customers’ debit card accounts.

Under the updated protocols, Citizens Bank will closely monitor debit card transactions for any unusual patterns or high-risk activities. If a transaction is flagged as potentially fraudulent, the bank will promptly reach out to the cardholder via text, voicemail, or email to verify the legitimacy of the transaction.

Case Reference Code Required for Transaction Authentication

As part of the enhanced security measures, Citizens Bank will require debit cardholders to provide a specific case reference code when contacted about a suspicious transaction. This code serves as an additional layer of transaction authentication, ensuring that only authorized individuals can confirm or deny the validity of a transaction.

The case reference code will be unique to each transaction and will be provided to the cardholder through the bank’s secure communication channels. By requiring this code, Citizens Bank aims to prevent fraudsters from impersonating cardholders and authorizing fraudulent transactions.

Quick Card Deactivation and Reordering for Fraudulent Charges

In the unfortunate event that a debit cardholder falls victim to fraudulent charges, Citizens Bank offers a swift and hassle-free process for card deactivation and reordering. Customers can quickly report fraud and request a new debit card through various channels.

Cardholders can deactivate their compromised debit card online through their online banking portal or by calling the bank’s dedicated fraud hotline. Once the fraudulent activity is reported, Citizens Bank will immediately cancel the affected card and issue a new one to the customer. This prompt response helps to minimize the financial impact of fraud and ensures that customers can regain access to their funds as soon as possible.

Citizens Bank Contact Information

Customer Service Available at (225) 687-1916 During Banking Hours

For any inquiries or assistance related to their debit cards or other banking services, Citizens Bank & Trust customers can reach out to customer service by calling (225) 687-1916. This Citizens Bank phone number is available during regular banking hours, which are typically Monday through Friday, excluding federal holidays.

When calling customer service during banking hours, customers can expect to speak with a knowledgeable and friendly representative who can help them with a wide range of banking matters. Whether it’s a question about their account balance, a request for a new debit card, or guidance on how to set up online banking, the customer service team is ready to assist.

24/7 Customer Support Accessible at (800) 500-1044

For urgent matters or assistance outside of regular banking hours, Citizens Bank & Trust offers 24-hour customer service through their toll-free number, (800) 500-1044. This dedicated line ensures that customers can receive support anytime, day or night.

The after-hours support team is well-equipped to handle a variety of issues, such as reporting lost or stolen debit cards, disputing fraudulent transactions, or addressing account-related emergencies. By providing round-the-clock assistance, Citizens Bank & Trust demonstrates its commitment to being there for its customers whenever they need help.

In summary, Citizens Bank & Trust offers a comprehensive range of debit card services and security measures to ensure that customers can manage their finances with ease and confidence. From the convenience of ATM withdrawals and debit card purchases to the peace of mind provided by fraud prevention protocols and responsive customer support, Citizens Bank & Trust is dedicated to delivering a superior banking experience to its valued customers.

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By James Altucher

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